Bride: Rosalind Goldsmith
Wed, Sep 3 2014 02:44
AMAZING! 5/5 for sure! From the initial booking online to the follow up phone call from the store, everyone was professional and friendly. The staff (and especially my bridal consultant) was friendly, helpful and gracious!
Yes, I had a great bridal consultant (Brittany), who listened to what I "envisioned" myself in and pulled wonderful dresses that I could not have thought existed. She was polite, gracious, friendly and helpful. I never once felt nervous, which was amazing considering it was my first "real" attempt at trying on dresses. I cannot explain how great it felt to be "heard" by the consultant, it really felt like she cared about helping me figure out what I truly wanted. The dress I really wanted to try on was not initially in (Donna- Maggie Sottero), but she helped me find similar silhouettes and at the end of the first session found me a truly spectacular gown. Although I didn't purchase a dress on the first appointment Brittany knew I really wanted to try on the other one, so she said she would make sure to contact me when it came in so that I could compare it to the one today. I was shocked the next day when Brittany called me and told me the "donna" gown was in. She was even able to get me in the same day! She was so excited when I got there, and it helped me calm down as I was by myself. The dress was everything I had hoped it would be, and Brittany helped me facetime with my mom, and was incredibly gracious. The other consultants were kind and friendly and loved the gown on me. The dress and service were more than I could ask for, so thank you for your lovely employee's insight and assistance, she is the reason I bought my gown from your store.
I am incredibly thankful for the stress-free appoints and that I was able to get a gown that is completely me!